Don't Wait – Plan for Success

Have you ever walked into a department store, gotten your items and headed toward the line, where there were 15 or so people waiting to check out?  How do you feel when you notice that there are 10 lanes that are unoccupied, and no one there to operate them?  If you are like me, you … Read more

Just in Case: Prepare for Contingencies

As business leaders, preparing for contingencies is part of the job. I was at a famous fast food chain at lunch time – seems like the place should be booming.  However, this day, the restaurant was nearly empty and the drive thru only had a hand full of cars in it.  Yet, it took 15 … Read more