Don’t Just Stand There! Open the Door! | Extraordinary Business

I was working with a client, over the weekend, at his office in Downtown Atlanta.  He mentioned to me, when we were walking in, that he had gotten a ticket parking in the same location that I did.  However, there was a 2 hr parking sign there, so I felt like I was safe. As … Read more

Building Relationships: Communications Strategy | Extraordinary Business

Aepiphanni Business Consulting: The Business Strategy People is a Strategy Consulting Firm dedicated to serving the needs of small to medium sized business leaders and executives. We specialize in helping leaders create extraordinary businesses.  We welcome clients in the personal and professional services industries, including Creative and Design Services, Software & IT Services, Professional Services … Read more

Muddy Footprints | Extraordinary Business

I have two big labs that love to play out in our backyard, which, thanks to them, has more mud then grass.  When they come in the house, of course, their big paws are usually full of mud, so we (less than) gleefully wipe their paws each time when they come in so that they … Read more

The People | Extraordinary Business:

strong enough to do it by himself, but does he truly do it better by himself, or would it be better to have someone open the door for him, or help him set it down, or tell him about obstacles in his path, or someone to simply help him carry the load so that they … Read more

Business Strategy: Innovation Process | Extraordinary Leadership

The process is relatively easy.  Like any process, you would want to start with the vision, and work backwards.  Consider inclusion of the following as part of your evaluation and process development: What is the idea? Who will manage the idea? Who will manage the process? Does it fit into company beliefs? Is it feasible? … Read more

No More “What’s Next?”: Simple Process Design | Extraordinary Business

Processes take the guesswork and delays out of “what happens next?”  This could be in sales, marketing, customer service or any other area of your business that you need to do, repeatedly.  Personal productivity Expert, Peggy Duncan, reminds us that “if you have to do it more than once, you need to create a process … Read more

Pitfalls of Poor or Impotent Processes | Extraordinary Business

Have you ever called a vendor to discuss a simple problem and found that the process took much longer than it should have?  I had that experience, recently, with one of the largest and oldest telecom carriers in the industry. The interesting thing about it is that everyone I spoke with, including the telephone system … Read more

Open Your Eyes! Seeing Opportunities

This morning, I told my five-year-old son to go into the kitchen and get his jacket.  He returned to the kitchen a short while later stating that he couldn’t find the jacket.  I told him he should have put it away so he would know where it was.  He told me that he’d put it … Read more